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Lean Methodologies For Service Industry
Course Objective
  1. To understand Lean philosophy and methodology and the benefit it brings in service sector environments.
  2. Understand the meaning of value
  3. Definition of wastages related to service sector.
  4. Understanding Lean tools and concepts such as takt time, value stream,5s, pull, visual management and resource balancing
  5. Understand briefly the implementation process for lean management in service sector
  6. The delegates understand how a organized and structures approach can bring sustainable growth.

Benefits of the program to organizations

  • A starting point for the Lean initiative and organizational transformation
  • Creating a mind set for waste identification and elimination.
  • Creating awareness in the organization

Who can do this course?

Top, Senior, Middle management team who need to understand current best practices in the industry

Moreover the course is must for any employee of the organization who desires to or is required to know the basics about what the Lean management is and how it can be used to cut operational costs, reduce wastage, save cycle time, improve throughput and balance work within any organization.


Program content

  • Overview, history and evolution of Lean manufacturing
  • Fundamental Principles of lean manufacturing
  • Introduction to 7 wastages
  • Introduction to 3 M’s
  • Brief on the tools used in lean manufacturing.
  • Lean implementation methodology

This course specially tailored to the needs of the service sector

Course Period
  • Half day and 1 day
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